announced expanded roles for three long-time employees.
John Bonner has been named vice president of underwriting, Dina Bates was promoted to vice
president of products and education, and Kevin McKenzie was elevated to vice president of
claims. Between them, the three have 85 years of experience with Farm Bureau Insurance.
Bonner joined Farm Bureau in 1985 and has held several positions in the claims department,
including senior adjuster, district claims manager and vice president claims. In his new role, he
will manage the underwriting department, coordinate the organization’s reinsurance program
and manage the legislative affairs of the insurance companies.
A 1985 graduate of Arkansas State University, Bonner lives in Vilonia. He and his wife Kim have
two grown children and two grandchildren. They are members of Friendship Baptist Church.
Bates has been with Farm Bureau since 1990, working in various positions in claims,
underwriting, information services and product research and development. In her new role, she
will manage the products and education department and work on implementation of customer
data systems and guiding the corporate education area. Additionally, she will manage the
development of rate, rule and form filings with the state insurance commissioner.
Bates earned an undergraduate degree from Arkansas State University and an MBA from UALittle
Rock. She lives in England with her husband, Tim. She is a member of First Methodist
Church of England, where she is a lay reader. She also has served as a Sunday School teacher
and on the pastor-parish relations committee. Bates serves on the board of the Open Arms
Shelter in Lonoke, which assists abused and neglected children.
McKenzie will lead Farm Bureau’s claims staff, which includes field staff focused on taking care
of customer’s insurance claims. He started work with Farm Bureau in 1988 as a claims adjuster
in Lonoke County. In 1995, he was promoted to physical damage supervisor in the state office,
and he was named district claims manager in 2005.
McKenzie earned a degree in agriculture business and economics from ASU. He and his wife
Lisa live in Lonoke. He is a past board member of the Lonoke School District. The McKenzies
are members of Lonoke Baptist Church.
“We’re pleased to expand the responsibilities for three long-tenured employees,” said David
Moore, executive vice president and general manager of Farm Bureau Mutual Insurance
Company of Arkansas, Inc. “Not only are these three outstanding representatives of our
Companies, but they are all outstanding family and community leaders. This team will help our
Companies continue to deliver the hallmark customer service our members have come to
expect from Farm Bureau Insurance.”